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Ello for Insurers

Members, known as people.

Opt-in wellbeing and prevention programs that keep members engaged for years and surface needs early.

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A woman in her sixties laughing on the phone in her vegetable garden

What it does.

Members who opt in receive regular, friendly calls. Ello surfaces needs early, such as loneliness, mobility or help at home, and routes each one to the right service.

  • Engagement that lasts years, not one survey
  • Needs surfaced early, while they are still small
  • Program reporting across the whole membership

Always opt-in. Ello supports wellbeing programs. It is never used to price or underwrite individuals.

A woman in her sixties laughing on the phone in her vegetable garden
Healthy at Home program, members who opted inIllustrative
2,418members in the program
87.4%picked up last month

Needs surfaced this month, each routed to a service

  • Loneliness38
  • Mobility at home21
  • Help with paperwork12
  • Carer support9

How it unfolds.

  1. 01

    Opt-in

    Members choose to join the Healthy at Home program.

  2. 02

    Every month

    Ello calls each member for a real conversation about life, home and health.

  3. 03

    A need appears

    A member mentions that stairs are getting difficult. Ello flags a home-adaptation need.

  4. 04

    The right service

    The prevention team follows up with the member’s home-support benefit.

What Ello talks about.

Natural conversations that come back to what matters for this program, never a questionnaire read aloud.

Life at homeGetting aroundSocial contactCarers and familyPaperwork and helpWhat would make life easier

Who it serves.

  • Health and life insurers
  • Mutuals and benefit funds
  • Long-term care insurers
  • Prevention and wellbeing teams

A phone call.
A life, understood.

No app, no screen, no form. Ello calls, has a real conversation, and understands as it listens. Press play.

Margaret, 81, on the phone at her kitchen table
Margaret, 81. Bristol. Weekly call 38.
Margaret, 81Weekly call 38, in English
Ready0:00

Press play to hear Ello call Margaret. Watch what it understands as she speaks.

0:00 / 1:03

Demo call. Voices made with Ello’s voice engine; Margaret and her family are fictional.

Powered by the Ello Engine.

Voice

Calls anyone, on any phone.

Conversation

Talks like a person, not a form.

Memory

Remembers a life, not a session.

Life model

One living picture of each person.

Signals

Notices change, person by person.

Trust

Consent and control, by design.

Inside the engine

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Every story, preserved.

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Long-term insight, at human scale.

Every life, understood.

Bring Life Intelligence to the people your organization serves.

Explore a partnership Request a demo