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Ello for Cities

No one left alone.

A weekly call for every older resident who lives alone, in their own language, with the social team alerted when it matters.

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An older woman on the phone by the window of her apartment above city rooftops

What it does.

Ello calls each enrolled resident every week. It keeps a real conversation going, notices when someone cannot be reached or seems less well than usual, and alerts the right social worker.

  • Weekly human contact at the scale of a city
  • An alert when someone cannot be reached
  • A living picture of needs across neighbourhoods
An older woman on the phone by the window of her apartment above city rooftops
This week, older residents living aloneIllustrative
1,206of 1,240 reached
3alerts sent to social workers
  • Rosa, 84Reached, Monday 10:02Fine
  • Ahmed, 79Reached, Monday 10:40Fine
  • Ingrid, 88Not reached, 3 triesAlert sent
  • Walter, 91Reached, asked for a call on WednesdayFine

How it unfolds.

  1. 01

    Enrollment

    Residents who live alone are offered a weekly call, in their own language.

  2. 02

    Every week

    Ello calls each one, chats, and keeps track of how they are doing.

  3. 03

    No answer

    Ingrid misses three tries in a row. Ello alerts her social worker the same day.

  4. 04

    Every month

    The city sees needs by neighbourhood: isolation, mobility, help at home.

What Ello talks about.

Natural conversations that come back to what matters for this program, never a questionnaire read aloud.

The week and the neighbourhoodGetting out and aboutFriends and familyHelp at homeHeat, cold and comfortAnything they need

Who it serves.

  • Cities and municipalities
  • Social services
  • Senior and aging departments
  • Regional health authorities

A phone call.
A life, understood.

No app, no screen, no form. Ello calls, has a real conversation, and understands as it listens. Press play.

Margaret, 81, on the phone at her kitchen table
Margaret, 81. Bristol. Weekly call 38.
Margaret, 81Weekly call 38, in English
Ready0:00

Press play to hear Ello call Margaret. Watch what it understands as she speaks.

0:00 / 1:03

Demo call. Voices made with Ello’s voice engine; Margaret and her family are fictional.

Powered by the Ello Engine.

Voice

Calls anyone, on any phone.

Conversation

Talks like a person, not a form.

Memory

Remembers a life, not a session.

Life model

One living picture of each person.

Signals

Notices change, person by person.

Trust

Consent and control, by design.

Inside the engine

More from Ello.

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Members, known as people.

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Every story, preserved.

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Families, closer every week.

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Ello for Research

Long-term insight, at human scale.

Every life, understood.

Bring Life Intelligence to the people your organization serves.

Explore a partnership Request a demo