Platform
Everything an organization needs
to understand many lives.
Design a program, enroll people with their consent, and follow every conversation, observation and follow-up from one console.
A program, in six decisions.
Every program on Ello is described by six choices. The engine does the rest.
- Goal
What the program wants to understand: wellbeing, patient-reported outcomes, a life story, a research protocol.
- People
Who takes part, with their consent, language, preferred time and who may see their information.
- Rhythm
Weekly, monthly or by protocol wave, with retries and spoken callbacks.
- Voice
The voice and tone of the program, in each participant’s language.
- Signals
Which changes matter, compared with each person’s own usual.
- Actions
Who is told, how fast, and what goes into each report.
Built for organizations
that care for many.
One console for participants, programs, conversations, observations and follow-ups.
Multilingual voice
Natural conversations in more than 80 languages, with native voices.
Long-term context
Memory and personalized follow-ups across years of calls.
Scheduling and follow-ups
Recurring calls, retries, callbacks and post-call reports.
Role-based access
Distinct roles, each limited to its own data.
Multi-organization
Many organizations and programs, each kept apart.
Configurable programs
Per-program goals, voice, protocols and reporting.
Integrations
Secure API, webhooks and exports to the systems you already use.
Retention controls
Consent records and retention policies per program.
From first call to lasting insight.
Every Ello program follows the same four steps, whatever the field.
- 01
Design
Together we define the program: its goal, its people, its rhythm and who acts on what.
- 02
Enroll
Participants are invited and give their consent. Each chooses a language and a time.
- 03
Converse
Ello calls on schedule and has real conversations, week after week.
- 04
Act
Your team receives summaries, signals and alerts, and decides what to do.
Privacy by design.
Ello handles the most personal information there is: a life. Every part of the platform is built around that.
Consent
Every participant’s consent is recorded, and anyone can stop at any time.
Access
Roles decide who sees what. Each person’s information is visible only to those allowed.
Separation
Each organization and each program is kept apart from the others.
Retention
Recordings, transcripts and observations are kept only as long as the program defines.
Transparency
Every observation links back to the call it came from, so people can check and correct it.
People in charge
Ello reports and alerts. Qualified people make every decision.
Every life, understood.
Bring Life Intelligence to the people your organization serves.